Start your exchange

Follow the following steps for returns:

  1. Click here to initiate return. You will need your order number and zip code to look up your order.
  2. Print the prepaid return shipping label that you will receive by email
  3. Send all the items back to us using the label provided
  4. Once we receive your items we will initiate your refund or exchange!
  5. If you have any questions or concerns email us at support@wetjewelry.com or in the form below

Q&A

I submitted a refund, when will the money show up on my card?

The return will be processed once we receive the item, after we receive the item  please allow 1-2 weeks for the money to appear on your credit card statement.

What happens if my gold ring losses color within one year?

We provide exchanges up to 1 year for this reason! If you notice tarnishing or fading submit an exchange and we'll get a new ring sent to you!

How do I mail in my exchange or return?

1. Create and print your prepaid shipping label here. 

2. Attach the label to the reusable mailer from your original order, or to any other shipping mailer of your choice. 

3. Put your package in your mailbox or USPS drop box, or deliver it to any USPS location 

Instead of dropping off the order you can schedule a pickup with USPS by clicking here

Track Your Order 💗

Please enter you tracking number below. if your tracking number doesn't work feel free to contact us at Shopellasrings@gmail.com